I too am a valued customer...apparently not valued enough with that ridiculous $18 fee. It's just too much...this is what mine said: "108: As a valued customer, we can offer you an upgrade with a new 2-yr committment and an $18 upgrade fee."
been on phone with att and apple all morn. all systems are DOWN. seriosuly, apple is down. they may be up later today. only way is going to att store or apple store. im heading out now. my GF is bitching up a storm.AUGH, i've been trying since midnight and cannot get a confirmation.
apple store site is overloaded!!!
No joke!You are all like fiending crackheads haha