I never had any problems with them. Although only things I ordered from them was some gear when had coupons somehow. When size was wrong had good luck w/ easy sendback. However, I find myself ordering more now from Bikebandit (thanks to AMA discount), Revzilla, SoloMotoparts, Compacc , SBTG, or Stadiumyamaha... All depends on what I am getting, I will price shop.