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i dont mean to be a smart ass but there is a hex screw, i think is what it's called.. Did you remove that?
In the yamaha provided tool kit you dont get the correct size hex key. Its an odd number like 7 or something i think
I've taken mine off before. I used a set of allen wrenches I had at home. At walmart, they have a set of metric and standard for $1. I bought 4 kits.