CrazyCawi
New Member
Yeah, not to happy about it but today I got let go at my job. It really bites to have this happen in todays economy, especially after devoting 2 almost 3 years there and being one of the best salesman they had. I moved to service in order to have more stable hours so I could finish my accounting degree as I, well flunked out of college when I was selling cars. I Changed my priorities as I needed to finish college. Well I just got re-enrolled and college starts today which I am excited about, but the income part is going to SUCK! Anyways I just needed to vent a little bit, and im VERY frusterated with the management from where I worked as there was ZERO warning for the termination, and just a slap on the wrist lack of performance speech as they handed me a seperation report. It baffled me as I sold the second most amount of labor last month and in the prior months as well out of the 5 guys working in service.
They have this thing called CSI which is customer satisfaction and the store gets paid SFE money at the end of each quarter if they meet a certain criteria. Well the thing is the last 2 months I hadnt recieved any returns from customers(customers who recieve them are at random, and only original owners who bought new recieve them) well I had 2 customers completely pissed off at the fact that we couldnt fix there cars(one was a misfire and the other was an electrical issue) properly and the one customer made 4 trips in with the misfire before the problem was finally diagnosed properly and fixed. Well those two people gave me 0's on the report card survey from gm, and then at the begining of last month I lose 7 4.0 surveys because they dropped off the three month average, which having 2 0's, 2 3's, 2 4's, and 1 2, dropped my score to a 1.67, which brought the store average down .04%, and a few other employee's scores as well caused us to lose $44,000 from gm, but here is the kicker, NOT ONCE did the management assist in the many times I asked for help in raising the score, and not ONCE did they give a single warning of termination. I just dont understand when an employee is asking for help in any way shape or form and the management brushes it aside for a month or two, then they realise oh crap were going to lose money, how they fathom to get rid of their second best sales rep? They didnt even try to help :banghead::banghead::banghead::banghead:
UHG!!!!!!!!!!!!!!!!!!!!!
any ways I have a whole mix of emotions right now and IDK what to do. I filed for unemployement immediately cuz in minnesota it takes like 2 weeks before it even starts, I called all the connections I have for jobs and waiting on some responses, and filled out a few applications already today but G*D this sucks! Almost 3 years!!!:spank:
They have this thing called CSI which is customer satisfaction and the store gets paid SFE money at the end of each quarter if they meet a certain criteria. Well the thing is the last 2 months I hadnt recieved any returns from customers(customers who recieve them are at random, and only original owners who bought new recieve them) well I had 2 customers completely pissed off at the fact that we couldnt fix there cars(one was a misfire and the other was an electrical issue) properly and the one customer made 4 trips in with the misfire before the problem was finally diagnosed properly and fixed. Well those two people gave me 0's on the report card survey from gm, and then at the begining of last month I lose 7 4.0 surveys because they dropped off the three month average, which having 2 0's, 2 3's, 2 4's, and 1 2, dropped my score to a 1.67, which brought the store average down .04%, and a few other employee's scores as well caused us to lose $44,000 from gm, but here is the kicker, NOT ONCE did the management assist in the many times I asked for help in raising the score, and not ONCE did they give a single warning of termination. I just dont understand when an employee is asking for help in any way shape or form and the management brushes it aside for a month or two, then they realise oh crap were going to lose money, how they fathom to get rid of their second best sales rep? They didnt even try to help :banghead::banghead::banghead::banghead:
UHG!!!!!!!!!!!!!!!!!!!!!
any ways I have a whole mix of emotions right now and IDK what to do. I filed for unemployement immediately cuz in minnesota it takes like 2 weeks before it even starts, I called all the connections I have for jobs and waiting on some responses, and filled out a few applications already today but G*D this sucks! Almost 3 years!!!:spank: